Privacy Policy

Who this policy concerns

This policy concerns visitors to the KomaGene Biotech website and individuals who contact us about research products, scientific information, documentation or other business-related matters.

Privacy enquiries can be directed to [email protected].

Information collected through enquiries

When you contact KomaGene Biotech, personal information processed in connection with the enquiry may include your name, email address, telephone number, organisation, job-related details and the contents of your message.

Information relating to product references, quotation requests, delivery requirements and supporting correspondence may also form part of a business enquiry.

Website hosting and related technical services can also generate operational information such as connection details, device or browser information and security records.

Why personal information is used

Personal information may be processed to respond to enquiries, provide requested information, communicate about potential transactions, maintain necessary business correspondence, administer website operations and address technical or security issues.

Other purposes may include fulfilling legal obligations, maintaining records where appropriate and protecting legitimate business interests.

Legal grounds for processing

Depending on the activity, processing may rely on steps requested before entering into a contract, the performance of a contract, compliance with a legal obligation, legitimate interests or consent where required.

Legitimate interests may include responding to relevant business communications, maintaining website security and administering ordinary business activities, subject to applicable data protection safeguards.

Where processing relies on consent, individuals may withdraw that consent in accordance with applicable law.

Cookies and website technologies

Cookies and similar technologies can support website functionality, preferences, security and measurement of website performance.

Technologies that are necessary for providing a requested online function may be treated differently from optional analytics or advertising technologies under applicable law.

Where consent is required for non-essential technologies, it must be obtained through an appropriate consent mechanism before those technologies are activated.

Visitors may also manage certain browser storage settings using their browser controls.

Service providers and information sharing

Information may need to be processed by relevant service providers supporting hosting, email communications, website security or other business functions.

Information may also be disclosed where legally required or where reasonably necessary for an authorised transaction or enquiry.

Appropriate contractual and technical measures should govern personal information handled by external service providers.

International data transfers

Some technology and communication services may involve processing in more than one country. Where international transfers of personal data occur, applicable data protection requirements and transfer safeguards must be observed.

Individuals may request further information about relevant transfer arrangements using the contact details below.

Data retention and security

Personal information should be retained only for as long as necessary for the relevant purpose, taking account of operational needs, legal obligations, contractual requirements and the resolution of enquiries or disputes.

Retention decisions may differ between ordinary correspondence, transaction records and technical security records.

Reasonable organisational and technical precautions are relevant to reducing the risks of unauthorised access, loss, alteration or disclosure. No internet-based system can be guaranteed completely risk-free.

Your data protection rights

Depending on applicable law and the circumstances of processing, individuals may have rights to:

• Request access to personal information.
• Request correction of inaccurate or incomplete information.
• Request erasure or restriction of certain processing.
• Object to processing in relevant circumstances.
• Request data portability where applicable.
• Withdraw consent where consent is the lawful basis.

You may also raise a data protection concern with the UK Information Commissioner's Office, where it has jurisdiction. Visit ico.org.uk for further information.

External websites and links

The website may contain links to scientific publications, research resources and other external websites. Independent websites operate under their own privacy practices and policies.

Visitors should consider the policies of those external services when choosing to interact with them.

Children's personal information

The website is oriented toward laboratory research, scientific information and professional enquiries. It is not designed as a service directed specifically toward children.

Policy updates

This Privacy Policy may be updated to reflect changes in website operations, information practices, regulatory requirements or relevant services.

The version published on this page provides the current website privacy information.